Last Updated: 21st March
Fuel Hive (“we”, “us”, “our”) is committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
Fuel Hive is a platform that allows gyms, personal trainers, sporting clubs, health facilities, and related providers to create listings, promote services, and connect with customers.
For the purposes of data protection law, Fuel Hive acts as a data controller for the personal data we collect.
We may collect and process the following types of data:
Name
Email address
Phone number
Business or organisation details
Business descriptions
Images and media
Services, pricing, and offerings
Location details
Subscription payment details (processed securely via third-party providers)
⚠️ Fuel Hive does not store full payment card details
IP address
Browser type
Device information
Website usage data (via cookies and analytics tools)
We use your data to:
Create and manage your account and listings
Process your membership subscription
Improve the platform and user experience
Communicate with you (updates, support, service messages)
Promote your listing within the Fuel Hive platform
Ensure platform security and prevent misuse
Subscription payments to Fuel Hive are processed through secure third-party payment providers
Payments between Users and their customers are handled externally (e.g. Stripe, PayPal)
Fuel Hive:
Does not control or store external transaction data
Is not responsible for how third-party payment providers process data
We do not sell your personal data.
We may share data with:
Service providers (hosting, analytics, payment processors)
Legal or regulatory authorities where required
Platform users (only the information you choose to make public in your listing)
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and hosting environments
Access controls and authentication
Encrypted data transmission where applicable
However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your data:
For as long as your account is active
As required to comply with legal obligations
Or until you request deletion
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise these rights, contact us at:
fuelhiveapp@gmail.com
Fuel Hive may use cookies and similar technologies to:
Improve website performance
Analyse user behaviour
Enhance your experience
You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites (e.g. Stripe, PayPal, social media).
We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time.
Continued use of the platform constitutes acceptance of any changes.
If you have any questions about this Privacy Policy or your data:
Email: fuelhiveapp@gmail.com
(This email will be updated in due course)